Problem Solving

Session Description:
Too many times we only deal with the symptoms of problems just to have them reoccur again. We will never eliminate the problem until we get to the root cause of the problem and deal with it. In this four hour session you will learn a variety of problem solving tools including root cause analysis and how to apply five why thinking to problem solving to get to the root cause and truly eliminate the problem.

Learning Objectives:

  • Apply five why thinking to get to the root cause of the problem
  • Learn and apply mistake proofing (Poka-Yoke) in your daily work
  • Be able to accurately define the problem and course of action
  • Learn problem solving strategy
  • Apply Deming’s Plan Do Check Act to problem solving
  • Apply these concepts to you own personal situation

Session Length: 4 Hours

For more information, contact Jodie Mjoen at jodiem@impactdakota.com or 701-712-1646.

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